Privacy Policy for Bahubali Digiglam

At Bahubali Digiglam (https://www.bahubalidigiglam.com/), we value your privacy and appreciate your trust. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or purchase our printing and packaging products.

1. Information We Collect

We collect information from you when you register on our site, place an order, or interact with our services.

• Personal Details: Name, email address, mailing/shipping address, and phone number.

• Transaction Data: While we do not store your full card details on our servers, we collect information necessary to process your orders.

• Technical Data: IP address, browser type, and operating system collected via cookies to improve site functionality.

2. How We Use Your Information

We use the data we collect to provide a seamless experience:

• Order Fulfilment: To process transactions and deliver your packaging products.

• Communication: To send order updates, invoices, and tracking details via Email and SMS.

• Customer Support: To respond to your requests and support needs.

• Personalisation: To remember your login details and shopping cart items for your next visit.

3. Payment Processing & Security

Your security is our priority.

• Encryption: We use Secure Sockets Layer (SSL) technology to encrypt sensitive data during transmission.

• Third-Party Payments: We use PayU as our third-party payment processor. Your private financial information is handled by PayU’s secure servers in compliance with industry standards. Bahubali Digiglam does not store your raw credit card or banking passwords.

4. Information Disclosure

We do not sell or trade your personally identifiable information. We only share data with trusted third parties who assist us in operating our business:

• Service Providers: Delivery partners (couriers) and payment gateways (PayU).

• Legal Compliance: We may release information when required by law, such as complying with a subpoena or the Information Technology Act, 2000 (and 2023 DPDP Act), to protect our rights or safety.

5. Cookies

We use cookies to enhance your experience. Cookies help us remember items in your cart and understand site traffic. You can disable cookies in your browser settings, though some features of our site may not function properly without them.

6. Your Rights & Control

You have the right to:

• Correct Information: Email us if any data we hold is inaccurate.

• Withdraw Consent: If you no longer wish to receive marketing SMS or emails, contact us at the email below.

• Data Deletion: You may request the deletion of your account and personal data, subject to legal record-keeping requirements.

7. Contact Us & Grievance Officer

If you have any questions regarding this policy or our privacy practices, please contact us:

Bahubali Digiglam
Email: sales.digiglambahubali@gmail.com Website:https://www.bahubalidigiglam.com/